Frequently Asked WeatherTech DigitalFit FloorLiner Questions
Do I have to trim my FloorLiners?
Some vehicles have options (i.e. speakers and subwoofers) that may interfere with the design of the product. In these instances, we incorporate trim lines to accommodate those options affected.
How should I clean my FloorLiners?
Our specially formulated TechCare Cleaner and Protector Kit is designed specifically for this task. However, mild detergent, warm water, and a soft-bristle brush will also help clean the FloorLiner or All-Weather Floor mats. Do not clean with harsh chemicals or apply silicone-based cleaners (such as Armor All).
What does "1st Row" mean?
"1st Row" means the first, or front row of seating, driver and passenger side. Your set will include both pieces, unless it is a single-piece design.
What does "2nd Row" mean?
"2nd Row" refers to the row of seats immediately behind the first or front row of seating. Your set will include pieces for both driver's side and passenger side 2nd row seating, unless it is a single-piece design.
What does "3rd Row" mean?
"3rd Row" refers to the row of seats immediately behind the second row of seating. Your set will include pieces for both driver's side and passenger side 3rd row seating, unless it is a single piece design.
Can I put the FloorLiners on top of or under my factory mats?
No. The removal of the factory mats is IMPERATIVE for proper installation. Failure to remove factory mats will result in an improper fit, which will likely create interference with vehicle controls, resulting in an unsafe condition for operating the vehicle.
Why aren't all rear FloorLiners one piece?
We strive to offer the most protection possible for the vehicle footwell. Some designs allow for a one-piece, over-the-hump liner, and others present limitations that require a two-piece design. The fitment notes and images on our website generally show whether the part is a one-piece or two individual pieces.
Is the material odorless?
Yes, it is odorless, non-toxic, contains no latex, cadmium, lead or any harmful PVC's.
Does this product contain Latex?
No. All Floor Mats and Household Mats are made from our advanced Thermoplastic Elastomer (TPE), which is virtually odorless, contains no harmful PVC's, cadmium, or lead and is 100% recyclable!
Why isn't the color the same as it appears online, or in the ad?
On-screen or ad color representations may appear slightly different as a result of studio lighting, variance in monitor calibrations, or magazine print quality.
Why don't you make FloorLiners for all vehicles?
The FloorLiner was first developed in 2005, and our efforts have been dedicated to developing applications for popular models from 2005 to current. If you do not see an application for your vehicle, please visit our New Product Updates ( http://www.weathertech.com/service/product-updates/ ) form and WeatherTech will let you know when new products are available for your vehicle.
How do I remove the FloorLiners from my car?
Some vehicles utilize posts, snaps, hooks-and-loops, as well as other retention devices that require a 90-degree twist to remove-and-install. Please refer to your vehicle owner's manual for the proper instructions on the use of your particular vehicle's floor mat retention system. Once identified, refer to the instructions supplied with your FloorLiners or mats.
Can I purchase only the driver's side?
No. The FloorLiners are only sold in pairs or complete sets.
Why doesn't the FloorLiner cover the door sill on my vehicle?
Our Floorliners are manufactured to fit flush or cover the door sill when the vehicle's sill is level with the floor. If the vehicle is designed with a well-shaped floor space, the FloorLiner will rise up to and along the door sill, but not cover it completely.
What's the difference between the FloorLiners and All-Weather Floor Mats?
The FloorLiners are a three-dimensional tray-type floor covering with standing walls that go up the front, back, and side of the vehicle floor. The All-Weather Floor Mats are a traditional two-dimensional flexible rubber-type mat that drapes the floor area to follow contours. The FloorLiners are made out of a harder, more rigid material, and the All-Weather Mats are made out of a softer, more flexible material. Both will protect the carpet and contain spills, however the FloorLiners cover more surface area.
Why is my driver's side dead pedal/ footrest only partially covered?
We strive to offer as much protection to the vehicle floor as possible. There are inherent limitations in the manufacturing process that may limit the height of some walls on a specific application.
BMW: How do I remove my hook-and-loop (Velcro) retention system and replace it with your hooks?
BMW uses a hook-and-loop system for retaining their carpet mat. It is typically mounted to a socket in the floor by a 90-degree twist. Rotate counter-clockwise and lift to remove. To reinstall, rotate retention system clockwise with a downward push. When replacing the original system, please retain the devices with your original carpet floor mats. Again - always refer to the vehicle owner's manual and your WeatherTech instructions for questions - or refer to our website.
The WeatherTech logo gel label detached from my product. Can I get replacements?
Yes! If for some reason the gel label(s) become detached, please notify our customer service team and we will ship out replacement labels at no charge to you.
My floor is flat; why does it say "over the hump"?
"Over the hump" in this case simply means the FloorLiner fits as one-piece door-to-door.
If there are designated trim lines, does that void my warranty if I use them?
It does not, some product variations require customers to trim their FloorLiners for the best possible fit.
Are WeatherTech FloorLiners stain-resistant?
Yes! FloorLiners will resist staining, however routine maintenance is recommended to prolong the life and integrity of the product. We recommend using the TechCare FloorLiner and FloorMat Cleaner/Protector Kit to maximize the longevity of your FloorLiner.
Will FloorLiners fit handicap-accessible vehicles?
Due to the high level of modification found in these vehicles we can make no guarantees of the fitment of our parts in handicap-accessible vehicles.