30 day satisfaction guarantee factory assembled Airbedz®, if the product fails in normal use (with no abuse and no customer changes or modifications to the Airbedz®) within the first 30 days of ownership, then we will repair or replace it (at our option) at no charge to you except for your cost of shipping it to us. Foreign orders must pay shipping, handling, and any import or export related expenses for both directions of the shipment. No refunds will ever be given after 30 days from the original order date.
AirBedz® Original Truck Bed Air Mattresses are warranted against defects in material and workmanship for a period of one year from the date of purchase. Home Camping products are warranted for 30 days after purchase. River Drifters and Splash Pong do not have a warranty. Problems covered by the warranty include failure of the pump, seams or the valve. Punctures or wear to the mattress due to use or abuse are not covered.
It is normal for an airbed that has been inflated for extended periods to require the addition of air after a few days. Air will be lost from the mattress through the material over time. Also, cooling of the air around the bed will cause the air inside the bed to contract, and the bed will be softer and may need refilling.
To receive a replacement air mattress under Pittman Products International's
One-year Warranty, you will need to:
- Send entire product to Pittman Products International with a letter stating:
- The nature of the problem with the mattress and the model number.
- Your name, return shipping address and a daytime phone number.
- Cut from the box the UPC Symbol. (If the carton is not available, state that you do not have the carton in the letter).
- Send us a copy of the original sales receipt.
The purchase date on the receipt must be within 12 months of the date you ship the mattress to us.
Please ship the bed, letter and copy of receipt, and UPC Symbol, via courier
(e.g. UPS, FedEx Ground) or Insured Post, to:
Pittman Products International
15330 Valley View Ave, Suite 2
La Mirada, California 90638